Renewals Agent

Job Category:
Business 2 Consumer
Area:
Galway
Location:
Galway
Salary:
€28,000 to €29,000 per annum
Posted:
05/08/2022
Recruiter:
FRS Recruitment
Job Ref:
FRS51112

Renewals Agent

Key Duties & Responsibilities

* Engage with customers ahead of their upcoming renewal dates
* Ensure a high level of customer service is provided at all times
* Keeping accurate records for each customer to make sure contact is made when necessary
* Meet weekly and monthly KPIs as set for team leads and managers
* Maintain a portfolio of key accounts
* Up and cross sell where possible

Requirements:

* APA/CIP qualification is highly beneficial
* Previous experience working within a brokerage is desirable
* Relevant 3rd level qualification or work experience
* Great communication skills
* Pleasant phone mannerisms
* Strong people skills
* Previous experience with Microsoft suit

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Contact Details:
FRS Recruitment
Tel: 01 834 0035
Contact: Maria Carey

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