Client Strategy & Insights, Senior Specialist

Job Category:
Retail/Call Centre
Not Specified
€55,000 to €75,000 per annum
Salary Description:
Job Ref:

Your Job

The Client Strategy & Insights Team:
Our world-class Insights Team is on the leading edge of client investment & performance optimization for Indeed Sales. Our global team is responsible for making sense of product performance data, illuminating blind spots for our clients, and providing actionable insights and predictive recommendations that drive business value. At our core, we love working with data to tell stories that engage and help our sellers & customers. We are passionate about providing advisory-based guidance that results in superior customer & business experiences. We are also passionate about our people and look for team members who exemplify teamwork, empathy, curiosity, humor, and humility. Successful candidates are fluent in transforming complex analytical work into simplified actionable insights that tell a compelling story. CSI Specialists empower clients to drive change in their organization while supporting Indeed s mission to help people get jobs!

About This Role:
You re obsessed with Indeed customers & ensuring they get the most value out of Indeed s products. You are able to put yourself in the customer s shoes to understand their unique perspective while striving for excellent customer service-every customer problem is important to you, no matter how small. A whiz with data, you re able to glean invaluable qualitative and quantitative insights from customer performance data. You don t believe in doing things the same way they ve always been done-you recognize opportunities for change.

What You ll Do:

Act as subject matter expert for our internal stakeholders and be willing to learn new industries and verticals as our unique Sales Segment grows
Problem solve, analyze data, and present findings in a way that helps sales to optimize revenue potential via customized sales presentations
Support account executives by providing actionable insights and recommendations on campaign & product investments
Seize opportunities to scale content to larger client audiences strategically
Work lock-in-step with various stakeholders to distill customer pain points, maximize ROI and provide a top-tier and consistent client experience.
Occasionally support client-facing conversations

Who You Are

What You ll Need:

3+ years of direct experience in either Tech/SaaS sales, research & insights, account management, client consulting, business analytics, or solutions architecture
Excellent time management, prioritization, negotiation, and customer service skills
Advanced communication skills, comfortable preparing and presenting impactful insights to clients
Advanced in MS Office with a strong emphasis on PowerPoint and Excel
Working knowledge of SQL preferred
Proficient with a known data visualization tool(s) (Tableau or equivalent)
Strong deductive reasoning and independent problem-solving skills

Who we are

Our Sales force helps transform the hiring process by providing companies an easy and effective way to find the right fit for every hire. We support our Sales team with career development and training from day one.

Our Mission

As the world s number 1 job site , our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

( comScore Total Visits, September 2021)

Salary Range Disclaimer

The base salary range represents the low and high end of the Indeed salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), an open Paid Time Off policy, and many region-specific benefits.

Salary Range Transparency

Dublin 55,000 - 75,000 EUR per year

Equal Opportunities and Accommodations Statement

Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritised. We re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to age, disability, ethnic background, family status, gender identity or expression, marital status, membership of the Traveller Community, national origin, neuro-diversity, race, religion, sex, sexual orientation, or any other non-merit based or legally protected grounds.

Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Help at , or by email at at least one week in advance of your interview.

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Learn about our global employee perks, programs and benefits -

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