I am looking to speak suitable qualified Customer Service Advisors for a five month temporary Assignment based in Dublin 7.

You will assist with this company's busy period from June to October and provide Service Excellence to their customers.

Successful applicants will be responsible for resolving all queries from Service Providers and meeting service level agreements metrics.

Location: Dublin 7

Duration: 5 months

Pay: €13.42 per hour

Hours: Monday to Friday 8.30am to 5.30pm

* Provide excellent customer service to customers through management of cases, phone calls, good communications and case management.
* Support operational activities and tasks to ensure efficient and effective processing of applications, registrations and payments.
* Support compliance with programme rules & guidance, internal policies, procedures and controls.

Experience

* Financial/administration experience in a customer service environment, preferably a high-volume call centre.
* Strong organisational skills
* Proficient in MS packages e.g. Word, Excel, Outlook
* A proven customer service ethos with strong relationship building skills across business teams and external stakeholders

Please apply immediately or contact Stefan Moro on 0860 042 7988 to discuss the role and company in more detail.

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