Principal Objective of Position

You have responsibility for growing and delivering on the agreed sales/volume and margin targets set for your specific area in addition to working with the rest of the North County Leader team to continuously deliver outstanding customer service and advertising excellence.

Key Responsibilities

         Develop good relationships with colleagues building a working together approach in order to ensure delivery of the approved Sales Plan.

·         Deliver budgeted sales & margins as per the agreed annual Sales plan.

·         Make the agreed number of weekly sales calls (in person & on the phone) to existing and potential customers.

·         Ensure that all relevant market information in your specific sales area is gathered, communicated & actioned so that new profitable sales are delivered.

·         Identify new business opportunities within your specific area and take responsibility for personally closing those opportunities out.

·         Review and implement in conjunction with your manager the most effective methods of approaching new customers (phone calls, mailings, e-shots, network etc)

·         Engage in up-selling/cross-selling other company products when appropriate

2.      Delivering Excellent Customer Service

Working as a team you and your colleagues will drive a customer focused culture and ensure that:

·         All customers enjoy an efficient, courteous, polite and helpful experience when dealing with North County Leader.

·         All advertising orders are correctly taken and published in accord with the client’s instructions.

·         All client queries or complaints are resolved in a prompt and professional manner.

·         Regularly review feedback from customers and team members and put in place initiatives to improve customer’s satisfaction and loyalty.

3.      Credit Control Management & Sales Administration

·         Complete all sales transactions as per the agreed policy (cash, credit, account etc)

·         Responsible for ensuring the credit control policy is adhered to for all new and existing accounts.

·         Carry out internal credit checks on existing and new customers when required.

·         Investigate and resolve queries promptly that are holding up payments

·         Carry out all reporting activities (daily, weekly, monthly sales reports) according to agreed deadlines.

4.      General

·         To undertake any duties assigned by your manager which are consistent with the job holder’s expertise and skills.

·         While working within a set business structure it is important that a flexible approach is adopted.

·         Take a proactive approach to supporting a Healthy and Safe work environment

·         Commitment to undertake in training and up-skilling programmes as required by the company

5.      Skills & Experience Required: Education

·         Leaving Cert / GCSE or equivalent

·         Graduate education within a business discipline (desirable not essential)

·         Full clean driving licence

 

Experience

 

·         Minimum of 1 year’s work experience desirable but not essential.

·         Held a position which required time management

·         Used to employing own initiative within a structured environment

·         Demonstrates excellent interpersonal, relationship building, and communication skills.

·         Full Clean Driving Licence

 6    The media business is a fast moving industry with ongoing customer interaction that requires that:

The successful Candidate must

·         Have high levels of personal and professional standards

·         Be at one with the vision and values of the business