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Account Manager - IT Hardware

Job Category:
IT/Telecoms, Business 2 Business, Retail/Call Centre
Area:
Dublin, Midlands
Location:
Unspecified
Salary:
€26 to €35 per annum
Salary Description:
€35k - €40k OTE
Posted:
18/04/2014
Recruiter:
Prostaff Inc
Job Ref:

Internal Account Manager – IT Hardware
Our client is a small company experiencing double digit growth year on year. It sells IT Consumables, office supplies and stationery products to SME and large commercials in Dublin / Kildare regions.

Staff are targeted on Monthly GP and a two hour talk time per day. Indeed commission earnings are uncapped and interestingly management insist that commissions are paid on occasion when GP targets are not reached. The team work closely to ensure that all staff excel and fully trained up on product and sales skills.

Brands: HP, Xerox, Microsoft, Kingston, Cisco, Toshiba, Brother, LG, Logitech, Acer etc.

Key Responsibilities
Generating business through outbound & inbound calls to new and existing customers as per defined target.
Identifying opportunities to upsell products and increase the order value from each customer.
Welcoming all customers to the showroom and dealing with direct face to face sales.
Handling inbound calls from new and existing customers, dealing with all enquiries in a professional manner.
Inputting orders, ensuring that all information is accurate and that all orders are processed on time.
Dealing with any sales queries, making sure that all issues are resolved efficiently.

Person Specification
3+ years' experience in technology business account management
Strong sales foundation with focused ability to manage pipeline.
Energetic, personable, ambitious, and determined with awareness of managing top tier accounts
Exceptional client relationship skills at a corporate level.
The ability to work on your own initiative, and also within a team.
Previous experience in a phone based role.
Strong self-discipline, business organisation and administrative abilities.
Great planning and reporting skills.

Remuneration
The base salary range is €30k plus an additional uncapped €8k commission plan.

Location:
Co. Kildare

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Contact Details:
Prostaff Inc
Tel: 353 (0)1 5330861
Contact: Mark O'Donoghue

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